The Urban Poor Affairs Office (UPAO) is tasked to accommodate/entertain urban poor affairs such as land dispute complaints, ejectment cases, report of association anomalies and other queries and make necessary actions/advice regarding the matter. It is also tasked to conduct necessary ocular inspections and site investigations and hold community dialogues, consultations and other discussions.

The UPAO initiates community organizing and project orientation. It coordinates with concerned agencies and barangay officials regarding local and national development projects wherein compulsory relocation of ISFs (or private lot owners) is necessary.

The UPAO also monitors actual demolition of structures and relocation of ISFs to resettlement area ensuring that thye implementation is in accordance with UDHA.

Before the actual relocation, the UPAO coordinates with concerned agencies for the provision of food assistance, transfer of students and livelihood programs to the relocates.

Furthermore, the UPAO negotiates with the private lot owners for possible CMP Projects, and prepares all certification for Meralco and Maynilad applications.


1Q: Is there a housing program for the underprivileged Caloocan City residents, low- salaried government employees and teachers without real property, that we can avail of?

1A: At present, our City Mayor is considering many options to provide low-cost housing projects for the benefit of the urban poor as well as the low-salaried government employees. As such, the Local Housing Board will convene to tackle that issue.

2Q: How can we qualify for any housing project of the city (if any) and how much do we have to pay?

2A: if you are considered underprivileged (with joint family income of P10,000.00) and have no real property, you can apply for the housing project, however, any application shall be evaluated by a committee composed of the UPAO, NHA, HUDCC, CHR and other agencies. For those approved applications, any expenses such as monthly amortizations, monthly redemption insurance, etc., shall be determined by the committee depending on the zonal valuation of the site, schedule of payments, and other factors that must be considered. No required fee for disapproved applications.

3Q: How can we refund our payments from the previous CMP Projects that until now has not been taken-out, despite our complete compliance to the requisites? Whatcan we expect from the present administration regarding this problem?

3A: We are still in the process of investigating and evaluating the matters at hand. The payment was not remitted to the city, and the city has not issued any official receipt. It needs further study whether to file cases to the people involved. The mayor himself will look into this, and shall decide based on the conclusions of the investigation panel.

4Q: Is there a Local Housing Board in Caloocan City where we can participate in the policy making and the preparation of the city’s chelter plan?

4A: We are now in the stage of completing the list of members that will compose the Local Housing Board. Seminar4s for its future members are being scheduled. Once approved by the Sangguniang Panlunsod, the LHB shall convene immediately to address the housing problems in the city, with the participation of Urban Poor Organizations and other associations.

5Q: Other proclaimed socialized housing sites for disposition to bona-fide residents of Caloocan, such as those in Camarin 1 & 2, Civic Center and PNR Non-Core Properties were neglected by the past administration. Will the present administration consider the awarding of these projects to its present qualified occupants before the term ends?

5A: The present administration is fully aware of this situation and all Local Inter-Agency Committee (LIAC) handling this project through Urban Poor Affairs Office will soom convene and review all the policies and management to hasten the selection process for eventual awarding to its actual occupants.

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